Terms: This is a permanent, full time job, which requires working days, evenings, nights, and weekends. Shift work is involved. Some overtime will be available.

Salary: will be $10.11 per hour for a 40 hour week.

Education: The applicant should have completed high school.

Experience: at least a full year’s experience.

Credentials required: The applicant should have Front desk agent certification.

Business Equipment and Computer Applications: Multi-line switchboard, Computerized reservation system, Five Star, Word processing software, Spreadsheet software, Database software, Basic computer skills (will train), General office equipment, Computerized bookkeeping systems, Internet browser

Work Setting: Hospitality industry, Hotel

Type of Bookkeeping and Accounting: Basic accounting, Basic record keeping, Cashiering

Specific Skills: Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Arrange services required for guests with special needs, Secure guests’ valuables, Process wake-up calls, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests’ departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain occupancy statistics, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying), Keyboarding, Perform light housekeeping and cleaning

Transportation/Travel Information: Own transportation

Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning

Other Information: You must provide proof of emerit front desk certification, written employer confirmation of previous front desk experience and phone numbers for references.

This job in no longer available

The contact information has been removed

Order Number: 5254600

Post date: 2010-09-24