Terms: This is a permanent, full time job, which requires working days, evenings, and weekends. Shift work is involved.

Salary: will be $14.67 per hour for a 40 hour week.

Education: The applicant should have completed high school.

Experience: is an asset.

Credentials required: The applicant should have Front desk agent certification.

Business Equipment and Computer Applications: Multi-line switchboard, Computerized reservation system, Word processing software, Database software, Basic computer skills (will train), Internet browser

Work Setting: Hospitality industry, Hotel

Specific Skills: Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Arrange services required for guests with special needs, Secure guests’ valuables, Process wake-up calls, Store and retrieve luggage, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests’ departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying), Keyboarding

Security and Safety: Bondable

Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning

Profile: for 5 Calgary Downtown Suites

302 room all-suite hotel with restaurant, lounge, health club, spa and banquet facilities.

This job in no longer available

The contact information has been removed

Order Number: 5250995

Post date: 2010-09-02