Terms: This is a temporary, full time job, which requires working days. Shift work is involved.

Salary: will be negotiated and depends on the skills and experience of the applicant.

Education: The applicant should have completed university.

Experience: two to three years’ experience.

Specific Skills: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Participate in the redesign of applications and other software, Supervise other technical support workers in this group

Work Setting: Computer hardware or software retailer/wholesaler, Help desk, Research and development institution , Telecommunications industry, Computer systems unit, Internet Service Provider (ISP)

Computer and Technology Knowledge: Windows, Hardware, Networking software, Networking hardware, Applications - enterprise, Multimedia Software, Word processing software, Spreadsheet software, Communication software , Programming software, HTML editing software, Business diagramming software, Desktop publishing software, Mapping and data visualization software (GIS), Data analysis , Database software, Software development

Own Tools/Equipment: Computer, Internet access

Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Attention to detail

Security and Safety: Basic security clearance, Confidential security clearance, Secret clearance, Criminal record check

Transportation/Travel Information: Own transportation

Essential Skills: Document use, Numeracy, Writing, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning

Profile: for Teamrecruiter.com

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This job in no longer available

The contact information has been removed

Order Number: 5247463

Post date: 2010-09-01