Terms: This is a permanent, full time job, which requires working days.

Salary: will be negotiated and depends on the skills and experience of the applicant.

Education: The applicant should have completed college or technical training, some university, completed university.

Experience: is an asset.

Specific Skills: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Participate in the redesign of applications and other software, Supervise other technical support workers in this group

Work Setting: Consulting firm

Computer and Technology Knowledge: Windows, DOS, JavaOS, Hardware, Device drivers, Networking hardware, Networking security , Intranet, Internet, Servers, Applications - desktop, File management software, Security software, Multimedia Software, Word processing software, Spreadsheet software, Presentation software, Office Suites, Mail server software, Electronic mailing software, Electronic scheduling software, Communication software , CAD software (computer assisted software), Image editing software , Programming software, HTML editing software, Web site creation and management software, Data analysis , Database software

Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Attention to detail, Combination of sitting, standing, walking, Bending, crouching, kneeling

Security and Safety: Basic security clearance

Transportation/Travel Information: Own transportation, Valid driver’s licence, Public transportation is available

Essential Skills: Reading text, Document use, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Finding information, Computer use, Continuous learning

This job in no longer available

The contact information has been removed

Order Number: 5235809

Post date: 2010-08-26