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Ramada Limitedis looking for Guest service agentin Sorry!This job in no longer availableTerms: This is a permanent, full time job, which requires working days, evenings, and weekends. Salary: will be negotiated and depends on the skills and experience of the applicant. Education: The applicant should have completed high school. Experience: is an asset. Business Equipment and Computer Applications: Multi-line switchboard, Computerized reservation system, Word processing software, Spreadsheet software, Database software, General office equipment, Internet browser Work Setting: Hotel Type of Bookkeeping and Accounting: Basic accounting, Cashiering Specific Skills: Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Secure guests’ valuables, Process wake-up calls, Investigate and resolve complaints and claims, Process guests’ departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying), Keyboarding, Perform light housekeeping and cleaning Transportation/Travel Information: Own transportation Essential Skills: Reading text, Oral communication, Working with others, Problem solving, Decision making, Job task planning and organizing, Computer use This job in no longer availableThe contact information has been removed Order Number: 5250406 Post date: 2010-09-02 |