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Acclaim Hotelis looking for Front desk agent(Hotel Guest Services Agent) Sorry!This job in no longer availableTerms: This is a permanent, full time job Shift work is involved. Salary: will be $12.00 to $16.00 per hour for a 40 hour week. Education: The applicant should have completed high school, some college or technical training. Experience: at least a full year’s experience. Business Equipment and Computer Applications: Multi-line switchboard, Computerized reservation system, Word processing software, Spreadsheet software, Basic computer skills (will train), General office equipment, Internet browser Work Setting: Hotel Type of Bookkeeping and Accounting: Basic record keeping, Cashiering Specific Skills: Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Arrange services required for guests with special needs, Secure guests’ valuables, Process wake-up calls, Store and retrieve luggage, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests’ departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain occupancy statistics, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying) Work Location Information: Urban area Security and Safety: Bondable Transportation/Travel Information: Own transportation Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Significant use of memory, Finding information, Computer use, Continuous learning Profile: for Acclaim Hotel Acclaim Hotel with 123 units offers modern sophisticated accommodations 2 kilometres from the Calgary International Airport. This job in no longer availableThe contact information has been removed Order Number: 5241792 Post date: 2010-08-30 |